Compliance
Strengthening transparency, ethics, and accountability in business management
CRIME PREVENTION MODEL – LAW NO. 20,393
In compliance with Law No. 20,393, Cosayach and its affiliated companies have implemented a Crime Prevention Model that defines the operational framework for activities aimed at preventing and mitigating the risk of criminal offenses. This model applies to all employees, workers, service providers, and any third party associated with the company.
KEY INFORMATION ABOUT LAW NO. 20,393
Law No. 20,393 governs the Criminal Liability of Legal Entities, meaning that companies may be held criminally liable for offenses committed in the course of their business activities—whether by individuals in positions of authority or by third parties—when the commission of such offenses is enabled or facilitated by the lack of an effective and appropriate Crime Prevention Model.
PENALTIES FOR NON-COMPLIANCE
Failure to comply with Law No. 20,393 may result in severe sanctions for the company, including fines, loss of tax benefits, and even dissolution of the legal entity.
In addition, individuals involved—whether employees or third parties—may be subject to one or more penalties depending on the severity of the offense, such as imprisonment, forfeiture or seizure of illicit gains, and monetary fines, among others.
FOR FURTHER INFORMATION
For more details, please refer to the corresponding link or download the attached document:
WHISTLEBLOWER CHANNEL
WHISTLEBLOWER CHANNEL FOR ALL PERSONNEL AND THIRD PARTIES
All employees and third parties associated with Cosayach and/or its related entities who wish to report violations of the company’s internal documents—such as the Code of Conduct and Ethics, Internal Rules on Order, Hygiene and Safety (RIOHS), Policies, Procedures, Manuals, Guidelines, or any other internal document involving a regulatory breach or legal offense—may do so through the following whistleblower channels:
- By sending an email to: denuncias@scmcosayach.cl
- By completing the online reporting form (available here)
- By contacting the Compliance Officer directly:
Patricio Caro Celis
Phone: +56 2 2540 6140
Email: pcaro@grupoerrazuriz.cl
Address: Amunátegui 178, 4th Floor, Santiago
WHO CAN SUBMIT A REPORT?
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Any client (or prospective client);
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Employees or service providers (regardless of their contractual arrangement);
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Individuals or companies acting as suppliers to Cosayach and/or its related entities; or
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Any third party engaged with Cosayach and/or its affiliated companies.
WHAT SHOULD BE CONSIDERED WHEN SUBMITTING A REPORT?
The whistleblower will have access to a reporting form available on this website (here), which must be completed. If the whistleblower chooses not to use the form, they may submit a report via email to denuncias@scmcosayach.cl, providing a detailed description of the facts and background supporting the report, ideally including the following information:
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Contact details (email), in case additional information is required
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Approximate date of the reported events
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Location where the events occurred (e.g., Management Office, branch, etc.)
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Individuals involved (e.g., directors, supervisors, employees, suppliers, clients)
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Persons implicated in the situation: full name, position, and department
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Type of violation, misconduct, or criminal offense
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How the situation or events came to the whistleblower’s attention
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Duration of the reported conduct
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Related details: existence of witnesses, willingness to cooperate, etc.
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Whether the situation was reported to someone else (including name and approximate date)
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Any recommendations on how the investigation should be approached
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Supporting documentation (e.g., photos, videos, audio files, invoices, emails)
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Any other information deemed relevant to the investigation
FOR FURTHER INFORMATION
For additional details, please refer to the corresponding link or download the attached document:
